“We thank Applewood for their fantastic service and personnel. We are willing to recommend this company to any one.”
In the middle of this summer heat wave, we were faced with a broken central air conditioner. We had no idea who to call for a replacement and certain reservations, until a friend told us about Applewood. Shortly after I phoned them a Salesman (Greg)came to our house. He was courteous and pleasant and sat down and explained every detail of the transaction and the unit we were interested on. In a short time this gentleman managed to calm our fears. We bought the unit and en few days, they came to installed it. Another surprise. The two gentlemen (Mike and Jason)who came to our house to install the unit, were also courteous, pleasant, clean and guided us through every move they made during the installation. They explained to us how to care for and the operation of the unit. We felt like a heavy burden was lifted off us.The third surprise was a visit from the salesman, (Greg)who came to our house to say hello and inspect the installation and functioning of the unit. The unit has been working fine since then. The fourth surprise came when I had to call their office. I spoke to several agents and at least 2 managers (Laura and Brendan)and found them all to be very pleasant and willing to answer our queries.We thank Applewood for their fantastic service and personnel. We are willing to recommend this company to any one.